Privacy Policy


Your Data

Soundsauca takes your privacy seriously. This Privacy Policy describes how your personal data is collected, processed and used by us.

Personal Data

Personal data is defined as all information, which allows us to identify you or contact you. Data transmitted anonymously or using a pseudonym cannot be considered as personal data.

Soundsauca collects only essential data from you (in accordance with the principle of data avoidance) for processing your order or to communicate with you.

What is your data used for?

When you buy products from Soundsauca, we collect information about you during the checkout process or when you contact us using the contact form.

This information may include, but is not limited to your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.

Handling this data also allows us to:

  • Send you important account/order/service information.
  • Respond to your queries, refund requests, support or complaints.
  • Process payments and to prevent fraudulent transactions. 

We do this on the basis of our legitimate business interests.

Additionally we may also collect the following information:

  • Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
  • Product pages visited and content viewed while your session is active.
  • Your comments and product reviews if you choose to leave them on our website.
  • Account email/password to allow you to access your account, if you have one.
  • If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.


A cookie is a small piece of data sent from a website while browsing and is stored on the user’s computer by their web browser. Cookies allow Soundsauca to recognise your browser and offer you different services.

Most web browsers accept cookies automatically, but these can be disabled by you in your browser settings. You are able to browse our website with cookies disabled, however they must be enabled to complete a purchase.

We highly recommend fully logging out of a shared computer (public spaces, libraries, etc.) after use, so that no data remains recognisable for the next user to access.

Third Party Services 


Financial transactions are handled by PayPal. We only share transaction data with PayPal for the purpose of processing your payments and refunds.

Embedded content (media)

Embedded content from other websites may be included on the Soundsauca website. This includes but isn’t limited to videos (YouTube, Vimeo), sound (Soundcloud), images, articles, social media etc.). Embedded content appearing on the Soundsauca website behaves in the exact same way as if the you were visiting the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

External links

The Soundsauca website contains links to external websites and services as a courtesy and for informational purposes. Soundsauca is not responsible for the content or privacy practices of these third-party websites and we encourage you to read their privacy statements.


Google Analytics is a web analytics service provided by Google LLC. Soundsauca uses analytics to help understand how the website is used. This service uses cookies that generate information about your use of the website, which is then transmitted to and stored by Google on servers in the United States.

This information is used by Google to evaluate your use of our website, compiling reports on website activity, along with providing other services related to website activity and internet usage.

More information on how Google uses your information is available here including browser tools to opt out.

How long we retain your data

If you make a purchase on our website, the purchase information is retained for our records. This is so we are notified of any follow-up communications automatically and provide customer support.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you purchase anything from Soundsauca, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Website contact forms and comments may be checked through an automated spam detection service.

How we protect your data

To protect your personal data during transmission to our servers, we use Secure Sockets Layer (SSL) software. This encrypts the information you transmit to us.

Despite these measures, there is no 100% guarantee against unauthorised third parties gaining access to your data. Consequently, we have to emphasise that you use and purchase from Soundsauca over the internet at your own risk.

As a precaution, it is important to protect yourself against unauthorised access to your computer and passwords. If you share your computer with others (computers in public areas e.g: Internet cafés and libraries), you should make sure you logout after each session.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

Soundsauca can be contacted using our online contact form or at admin{at}soundsauca{dot}com